Peace of Mind with Annual Maintenance Contracts
Keep your systems secure, updated, and performing optimally. Our Annual Maintenance Contracts (AMC) ensure your technology investments are protected with proactive monitoring, priority support.
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It’s our job to help your business work faster and more profitably by taking all routine IT tasks off your plate.
Definition & Strategic Value Proposition
An Annual Maintenance Contract (AMC) is a recurring agreement that covers the preventive maintenance, reactive support, and ongoing care of your technology systems. Instead of facing unpredictable repair bills and unexpected downtime, an AMC provides a fixed, predictable annual cost for keeping your software, applications, and infrastructure running smoothly. At Webshot Digital, our AMC goes beyond basic maintenance.
Software Maintenance & Updates
- Regular security patches and bug fixes to keep applications secure
- Version upgrades to ensure access to the latest features.
- Performance optimization for speed and reliability.
Infrastructure & Cloud Support
- 24/7 monitoring of cloud infrastructure health and uptime.
- Server and database performance management.
- Regular backup verification and disaster recovery restore drills.
Security & Compliance
- Regular vulnerability assessments and periodic security audits.
- Regulatory compliance checks for GDPR, HIPAA, and PCI-DSS.
- Antivirus, firewall, and EDR console management.
IT Consulting & Strategic Support
- Priority technical support backed by strict SLA guarantees.
- Dedicated point of contact for all AMC-related tickets and queries.
- Monthly health reports with actionable strategic recommendations.
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What’s Included in a Proper AMC
No matter the size of your business, our expert software development services help improve the way you work with smart and efficient solutions
Our AMC Process
Real Challenges.
Measurable Results.
See how our proactive AMC solutions help businesses maintain performance, security, reliability, and uninterrupted operations.
E-Commerce Platform AMC
D2C brand suffered repeated crashes during flash sales due to unpatched software and unoptimized infrastructure.
Full AMC with proactive performance monitoring, automated security patching, and quarterly load testing drills.
Record peak holiday shopping traffic supported flawlessly.
Enterprise Payroll AMC
500+ employee company experienced recurring sync failures between HRIS and payroll, causing payroll errors.
AMC with dedicated API monitoring, monthly integration health audits, and priority SLA error resolution.
Zero payroll compliance penalties with reliable processing.
Publishing Platform AMC
Outdated PHP 5.6 web platform had serious security vulnerabilities and no proactive maintenance partner.
Complete system rebuild to Laravel 10 / PHP 8.4 backed by 24/7 AMC monitoring, patching, and tuning.
Stable, secure, high-performing platform with improved organic SEO ranking.
Mobile Application Development Services We Provide
We help brands grow by building custom mobile apps from new launches to feature updates. Our expert team handles everything from planning and design to development and testing, ensuring a smooth and efficient app-building process.
Covers labor, routine maintenance visits, remote support, and approved replacement components all-inclusive.
Covers expert labor, health checks, and remote support; replacement parts are invoiced separately.
Standard contracts run for 1 year with annual renewal options. Multi-year agreements of up to 3 years are available with locked-in annual pricing.
Out-of-scope requests are clearly scoped and billed at a discounted, pre-agreed hourly partner rate with upfront client approval.
Our AMC incorporates recurring security patches, vulnerability scans, regulatory compliance checks including GDPR, HIPAA, and PCI-DSS, along with EDR management.